Privacy Policy
At Manu Amma Ruchulu, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
1. Information We Collect
We collect personal information necessary to process your orders, including:
Contact Details: Name, email address, phone number / WhatsApp number.
Delivery Information: Complete shipping address, landmark, pincode.
Payment Details: Transaction confirmation IDs (we do not store credit card/debit card PINs or net banking credentials; payments are processed securely through certified payment gateways).
2. How We Use Your Information
We use your data solely to:
Fulfill, pack, and dispatch your orders.
Send order tracking links and status updates via SMS, Email, or WhatsApp.
Address customer support inquiries and feedback.
Improve our recipes, product selection, and website layout.
3. Data Protection & Sharing
We never sell, rent, or trade your personal information to third-party marketing companies.
We share necessary delivery details only with trusted logistics partners (courier companies) to ensure successful order delivery.
4. Cookies
Our website uses essential cookies to remember items in your shopping cart and provide a smooth browsing experience.
5. Contact Us for Privacy Concerns
For any questions regarding your data or to request account deletion, please contact us at WhatsApp: 7989186163.
